Server Processes Snapshots

Snapshots allow users to investigate the reason of account hitting its limits. Several snapshots are generated for each incident. An incident is a state when faults are generated in a close time period. The time period is configurable. By default, if faults are generated in 300 seconds time period, we consider them as a single incident.

 

To access Snapshots perform the following steps:

 

1. Go to cPanel interface, and select “CPU and Concurrent Connection Usage” in paper_latern theme:

 

2. Click the Snapshots in paper_latern theme:

3. Select a date:

 

4. Select an appropriate Snapshot in the combobox:

 

NOTE: The list of processes in a snapshot is close but not similar to the real processes list when faults were generated. It happens because of delay when the faults are happened and the snapshot is taken by the system.

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